Setting Upcharge on Beds
When sending to tan, the customer needs to pay to go into a higher level bed. This is done in the Packages screen. Located at the top of the Packages screen under Package Rules, Click on Show Package Rules. Now that the Package Rule Screen is open. ...
Timer Queue Off
Issue TanTrack is reporting that the Timer Queue is OFF (aka Timer Control Manager or TCM). NOTE: TanTrack (v18.104.22.168 or greater) Timer Queue Manager (TCM) has built-in features to detect various issues and recover from them when possible. However, ...
Error: Another Application Has Exclusive Access to the Device
If your receipt printer and cash drawer suddenly stop working and you get this error message, fixing this issue is something simple you can do yourself. 1. Power off your receipt printer 2. Reboot your computer 3. Turn on your receipt printer Your ...
How to Start/Stop Sessions Manually
Starting A Session NOTE: You must be at Security Level 1, 2, or 3 to start sessions manually. If you don't have any asterisks in your VF Display, you cannot send time from the manager. Press the BED NUMBER you want to start, followed by the ENTER ...
HOW TO: Change Store Hours in TanTrack
Go to Tools in the toolbar of TanTrack and click the Options from the dropdown menu. This will prompt you to sign in. After a new window will pop up. Choose the Company Hours tab. Here you can change your store's hours. Company Hours Tab in ...